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How do we collect information from you?
All the information we hold about you will have been provided to us by you. This is either by you attending wedding fairs, requesting contact via our iPad at marketing events or making an online enquiry via a website or direct email.

What type of information is collected from you?
You may be asked to provide your name, mobile number, email address and if applicable; business name, postcode, town you live in, date of your event, if you have a venue and how you heard about our services.

Our website and cookies?

Our website uses Cookies to help us provide you with a useful and reliable browsing experience and to help us improve our site. Cookies are small files of letters and numbers that are stored on your device. When someone visits our website, we collect standard internet log information and details of visitor behaviour patterns. We collect this information in a way which does not personally identify anyone.

Cookies are small text files that are placed on your device to help our website provide a better user experience. Cookies are stored on your individual device and you have full control over their use.

How to change your cookie settings

You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time. To find out more about cookies and how to manage or delete them, visit www.aboutcookies.org.uk.

Find out how to manage cookies on popular browsers:

Google Chrome

Microsoft Edge

Mozilla Firefox

Microsoft Internet Explorer

Apple Safari

To find information relating to other browsers, visit the browser developer’s website.

To opt out of being tracked by Google Analytics across all websites, visit tools.google.com/dlpage/gaoptout.

If you choose to disable cookies, you may not be able to use all the features on our website.

The types of Cookies we use on this site are:

First Party Cookies

These are necessary Cookies that are set by this website directly. These Cookies are essential to the running of our website and are kept for the duration of a user’s visit. These keep track of things such as the session ID itself and whether the visitor has chosen to view the site in high visibility mode.

First Party Cookies set by this website

Name Purpose Expires
auth_user Records when a user has logged in to the website (e.g. protected pages that require a user login). End of session
cms_user Identifies a session that should not retrieve pages from cache (e.g. when a user is logged in to the CMS). End of session
highvis Records if the user has switched to high visibility mode. End of session
PHPSESSID Default identifier that PHP uses for Cookies which are generated during a session. End of session
popup_seen_today Indicates whether pop-up announcements have been viewed or not At midnight

Third Party Cookies

These are Cookies set by other suppliers which we may be using to enhance our site and which are controlled by them. The following section details third party Cookies you might encounter through this site. For more information on these Cookies or to opt-out of third parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

Google Analytics

Like many websites, we use Google Analytics to collect information about visitor behaviour, such as the number of visitors to the various parts of our website. We do this to compile reports that help us improve our site. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here, what documents you download and what you click on. This analytics data is not tied to personally identifiable information (e.g. your name or address) so this information cannot be used to identify who you are.

Below is a description of the Google Analytics Cookies we may use on this site and what they are used for:

Name Purpose Expires
_utm.gif Logs details about visitor’s browser and computer End of session
_utma Used to distinguish users and sessions 2 years
_utmb Used to determine new sessions/visits 30 mins
_utmc Used to determine the duration of a visit End of session
_utmv Use to determine visitor behaviour during a session End of session
_utmz Stores the traffic source that explains how the user reached the site 6 months
_utmt Used to throttle request rate 10 minutes
_utmt_masterTracker Updates the total number of page visits in anonymous form End of session
_ga Used to distinguish users 2 years
_gid Used to distinguish users 24 hours

You can find more detailed information about the Google Analytics Cookies we use by clicking here.

You can find out more about Google’s position on data privacy as regards to its analytics service, including information about the Google Analytics opt-out browser add-on in the Privacy Controls section here.

Other Third Party Cookies

We may use third party plugins or integrate with other websites or services (for example: PayPal, facebook, twitter, Linkedin, YouTube, Instagram, vimeo).

For these to work they may set Cookies through our site. We do not control these Cookies and you should refer to their websites for their respective privacy policies or for further information on how to opt out of them collecting any data regarding your interaction on our website. Alternatively you may deactivate or restrict the transmission of Cookies by changing the settings of your web browser.

How is your information used?
We may use your information to advise you of new products at relevant times of the year.
If you have booked our services, we will use the information you provide to contact you regarding the bookings you have made with us.

Who has access to your information?
We will not sell your information on to third parties. We will not share your information with third parties for marketing purposes. We will only pass on the details you provide us with if legally obliged to do so.

Third Party Product Providers we work in association with:
We work closely with other entertainment suppliers and offer a range of services through trusted partners, if your booking requires an introduction to a third party supplier we may pass relevant information to them to allow for your booking to progress. We never sell or pass your information to others for marketing or advertising purposes.

Your choices
If you do not want to be on our mailing list you have the right to opt out at any time.
If you do not want to have your data passed to third party suppliers you have the right to opt out at any time.

Security precautions in place to protect the loss, misuse or alteration of your information
We use anti-malware software on all our computers to ensure the safety of the information we store about you. All our laptops, tablets and smartphones are also password protected and run Norton security software.

Links to other websites
Our website contains links to other websites. This privacy policy only applies to our own website and we advise you to check the policy of any other site you access from visiting our site.

How you can access and update your information
You can email us at [email protected] to advise us of any changes, or simply reply to any email you receive from us. If we have used an email marketing service to contact you, we will always provide an UNSUBSCRIBE button.

You can also use this email address to contact us regarding any issue regarding the use of your data.

Review of this policy
We keep this Policy under regular review. This Policy was last updated in Sept 2019.

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